Shipping policy

📦 Order Processing

All orders placed through our website are processed after successful confirmation.
Orders are usually processed within 1–3 business days, excluding Sundays and public holidays.
Bulk or customized orders may require additional processing time, which will be communicated in advance.

🚛 Shipping & Delivery

We provide shipping services across PAN India through trusted logistics partners.
Delivery timelines may vary depending on location, order quantity, and product type.
Estimated delivery time is generally 3–7 business days after dispatch.

💰 Shipping Charges

Shipping charges, if applicable, will be clearly mentioned during checkout.
Any additional charges for bulk, industrial, or special handling shipments will be informed beforehand.

🧪 Packaging & Safety

All products are securely packed to ensure leak-proof and damage-free delivery.
Chemical products are packed as per safety and transportation guidelines.

📍 Order Tracking

Once your order is dispatched, tracking details will be shared (where applicable).
Customers can track their shipment status through the provided tracking information.

⚠️ Delays & Exceptions

Delivery delays may occur due to unforeseen circumstances such as weather conditions, transportation issues, or regulatory restrictions.
We are not responsible for delays caused by incorrect shipping details provided by the customer.

❌ Non-Delivery & Damaged Goods

In case of damaged or incorrect products received, please inform us within 24 hours of delivery.
Our team will review the issue and provide an appropriate resolution as per company policy.

📞 Contact & Support

LEGAL NAME 1 : SANDEEP KUMAR

LEGAL ADRESS 1 : WARD NO 9 THIRAJWALA, 16 LGW, HANUMANGARH, RAJASTHAN 335803

LEGAL NAME 2 : AASHISH

LEGAL ADDRESS 2 : WARD NO 12 CHAKK THAKARUWALA, 2 NM HANUMANGARH RAJSTHAN 335804

TRADE NAME : STOIC CHEMICALS PVT

GST NUMBER: 08ABSCS1925N1ZL

PHONE NUMBER: +91 9983911102 / +91 7727932019

EMAlL: sandeepbishnoikavy@gmail.com

PHYSICAL ADDRESS: Sri Ganganagar , shop no 1, 335001 Sri Ganganagar, 1 B RJ, India